Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a detailed size guide on every product page. Since our shoes are handcrafted, we recommend measuring your foot in centimeters and comparing it to our chart for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
Are La Favorita shoes made of genuine leather?
Yes, we pride ourselves on using premium, ethically sourced full-grain leather and high-quality textiles to ensure both comfort and durability.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer professional shoe care advice?
Each pair comes with a care card. We generally recommend using a damp cloth for cleaning and applying a leather conditioner every 3-6 months to maintain the suppleness of the material.